Website Terms of Service

Last Updated: February 26, 2025

Welcome to Shanelle Roberts's ("her," "hers,") website located at shanelleroberts.com (the "Site"). By accessing or using this Site, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site.

1. Use of the Site

Eligibility: You must be at least 18 years old to use this Site. By using it, you confirm you meet this requirement.
Permitted Use: The Site is for personal use. Users may explore Shanelle's UX website to learn more about the Product Design Leader and Design Ops Strategist. You may not copy, modify, distribute, or exploit any content without Shanelle's written permission.
Prohibited Conduct: You agree not to:
Use the Site for illegal purposes.
Scrape, harvest, or automate data collection from the Site.
Interfere with the Site’s functionality (e.g., hacking, introducing malware).
Misrepresent your identity or intent when contacting Shanelle.

2. Intellectual Property

Ownership: All content on the Site—designs, case studies, text, graphics, logos, and code—is owned by Shanelle Roberts or licensed to use and protected by copyright, trademark, and other laws.
Limited License: You’re granted a non-exclusive, revocable license to view and download content for personal use only. No reproduction, resale, or derivative works are allowed without written consent.
Client Work: Portfolio pieces may include work done for clients. These are shown for demonstration only; rights to client projects remain with the respective owners as per our agreements with them.

3. Third-Party Links and Tools

External Links: The Site may link to third-party sites (e.g., Dribbble, LinkedIn) or embed tools (e.g., Figma previews). We’re not responsible for their content, privacy practices, or availability.
Risk: Use these at your own discretion—we don’t endorse or control them.

4. Privacy

We respect your privacy. See our Privacy Policy (#) (link to your privacy policy) for how we collect, use, and protect your data. Using the Site means you agree to that policy too.

5. Disclaimers and Limitations

As-Is Basis: The Site and its content are provided “as is” without warranties, express or implied (e.g., accuracy, fitness for purpose). Designs are examples, not guarantees of future results.
Liability Cap: To the fullest extent allowed by law, we’re not liable for indirect, incidental, or consequential damages (e.g., lost profits) from using the Site. Our total liability won’t exceed $100.
Availability: We don’t promise the Site will be uninterrupted or error-free. Downtime happens—sorry in advance.

6. Termination

Shanelle can suspend or block your access to the Site at her discretion, especially if you violate these Terms or harm the Site’s integrity.

7. Changes to Terms

We may update these Terms as needed. Check the “Last Updated” date above. Continued use after changes means you accept the new Terms.

8. Governing Law

These Terms are governed by the laws of Texas, USA, without regard to conflict of law principles. Disputes will be handled in Texas courts.

9. Contact Shanelle

Questions? Reach out at me@shanelleroberts.com.

Contact Terms & Conditions

1. Introduction

By reaching out to Shanelle Roberts through this website, you agree to the following terms and conditions. These terms outline the appropriate use of the contact form, email, and any other communication channels provided.

2. Purpose of Contact

The contact form is intended solely for inquiries related to UX design services, UX coaching services, product design and UX-related jobs, UX Memberships, collaborations, business opportunities, and general professional inquiries. Unsolicited promotions, spam, or irrelevant messages will be ignored.

3. No Guarantee of Immediate Response

While I strive to respond to all relevant inquiries in a timely manner, submitting a message via the website does not guarantee a response. See Purpose of Contact. Response times may vary based on availability and workload.

If the matter is urgent, please text me at 1 (254) 460-7597. Once I've responded back, book a call with me so we can address the urgent matter.

4. Confidentiality

Any information shared via the contact form or email will be treated with care. However, do not submit any sensitive, confidential, or proprietary information unless a formal agreement (such as an NDA) is in place.

5. No Obligation for Engagement

Submitting an inquiry does not create a client-designer relationship. Any engagement of Shanelle's service offerings will require a separate contract with agreed-upon terms.

6. Professional Conduct

All communication should remain respectful and professional. Any inappropriate, offensive, or harassing messages will not be tolerated and may be ignored or reported if necessary.

7. Data Collection & Privacy

Your contact details and messages may be stored for future reference but will not be shared or sold to third parties. For more details on data handling, please refer to the Privacy Policy.

8. Updates to These Terms

These terms may be updated at any time. Continued use of the contact form constitutes acceptance of the latest version of these terms.

If you have any questions about these terms, please reach out via email at me@shanelleroberts.com and add in the subject line Questions about Contact Terms before submitting an inquiry.

Privacy Policy

Last Updated: February 26, 2025

At Shanelle Roberts ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit shanelleroberts.com (the "Site"). By using the Site, you agree to this policy. If you don’t, please don’t use the Site.

1. Information We Collect

We collect info in a few ways:

Info You Provide: When you fill out a contact form, email us at me@shanelleroberts.com, or otherwise reach out, we may collect:
Your name
Email address
Any details you share in your message (e.g., project inquiries)
Automatically Collected Info: When you visit, we or our third-party tools may grab:
IP address
Browser type and device info
Pages visited, time spent, and referral links (via cookies or analytics)
No Sensitive Data: We don’t knowingly collect sensitive stuff like Social Security numbers or payment details unless you voluntarily send it (please don’t!).

2. How We Use Your Information

We use what we collect to:

Respond to your inquiries or messages.
Improve the Site—e.g., fix bugs or tweak content based on how people use it.
Analyze usage trends (anonymized) to understand what’s working.
Comply with legal obligations if they pop up.

3. Third Parties

Sharing: We don’t sell or rent your info. We might share it with:
Service providers (e.g., hosting for the Site, email tools) who work for us and follow strict privacy rules.
Legal authorities if required by law.
Links and Embeds: The Site may link to third parties (e.g., Dribbble, Figma previews). Their privacy practices aren’t ours—check theirs if you click through.

4. Data Security

We take reasonable steps to protect your info (e.g., encrypted forms, secure hosting). But no online system is 100% safe—use the Site at your own risk.

5. Your Choices

Opt-Out: Don’t want cookies? Turn them off in your browser. Don’t want emails? Reply “unsubscribe” or ignore us (we won’t spam).
Access: Want to know what we’ve got on you? Email me@shanelleroberts.com. It’s usually just what you sent us.

6. Children’s Privacy

The Site isn’t for kids under 13. We don’t knowingly collect their info. If we do by accident, email us to delete it.

7. International Users

The Site’s hosted in the United States. If you’re outside of the US, your data crosses borders—use the Site knowing that.

8. Changes to This Policy

We might tweak this as needed. The “Last Updated” date at the top tells you when. Keep using the Site, and you’re cool with the latest version.