
PRODUCT DESIGN LEADER & DESIGN OPS STRATEGIST

AUTHOR & PRODUCT DESIGN LEADER
My Work
Case Studies
Enjoy reading my case studies about how I helped sell the value of usability testing to business SMEs at Wilmington Trust, redesigned M&T Bank's Mortgage's mobile homepage so it's accessible, usable, and on brand, led a team of 12 designers at T-Mobile that delivered accessibility guidelines for iOS, Android and responsive web apps, and coached Gabby on how to land her dream job in 5 weeks.
If you don't have the password, download a copy of my resume on my about page.

M&T Bank
Modernized M&T Bank's Mobile Mortgage homepage to make it accessible by updating the information architecture and refreshing the interface to be user-friendly on a mobile device.
Role
Product Design Leader
Read the StoryT-Mobile
Delivered DIGITS ADA Compliance initiative on time and on budget by leading a 12-person UX design team to create inclusive design and accessibility guidelines, best practices, and documentation...
Role
UX Design Leader | Program Management
Read the Story
Wilmington Trust
Designed a Series of “Lightbulb Moments” that Birthed New UX Allies & Advocates at Wilmington Trust.
Role
Product Design Leader | Institutional Banking
Read the StorySmart Chic Labs
In six weeks, a Senior UX Manager I coached landed a new job she loves. The job included a $30k raise, a $15k signing bonus, $100k in stock, and a better work/life balance she spends with her daughter.
Read the StoryDesign Assets
Figma Screens & Flows

Candidate-Focused Mobile Job Details Wireframe
Who is this for?
Who
Why this solution?
Why
What problem are you solving?
What
How did you approach solving the problem?
How
Who
When
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